Shipping, return and refund policy

Shipping Policies

1. Processing and Shipping Time:
- All orders will be processed and shipped no later than 7 to 10 business days.
- Processing and shipping times may be shorter depending on product availability or if the product needs to be made to order.

2. Product Availability:
- If the product is available in stock, it will be shipped as soon as possible.
- If the product needs to be manufactured, the shipping limit will be 7 to 10 business days.

3. Shipping Confirmation:
- Once the order has been shipped, a confirmation email will be sent with the tracking number.

4. Delays:
- In case of any unexpected delays in processing or shipping, the customer will be notified as soon as possible.

Return Policies

1. Return Eligibility:
- Products must be returned in their original condition, unused, and with original packaging intact.
- Returns must be requested within 3 days of the product arriving at its destination.

2. Return Process:
- To initiate a return, the customer must contact us via email at [wabi.sabi_creations@yahoo.com].
- Detailed return instructions will be provided.

3. Return Shipping Costs:
- Return shipping costs will be covered by the customer unless the return is due to an error on our part (defective or incorrect product).

4. Refunds:
- Once the return has been received and verified, the refund will be processed within 1 to 3 business days.

- As another option for the customer, it can be credited towards the next purchase.

5. Exceptions:
- Customized or made-to-order products are not eligible for returns.

If you have any questions or need more information about our shipping and return policies, please don't hesitate to contact us.